Terms of Service

1. Introduction and Acceptance

Welcome to Elite Quran Learning. These Terms of Service apply to your use of https://elitequranlearning.com/ and the educational services we provide through the website.

By using our website or requesting our services, you agree to these terms to the extent permitted by applicable law. If you do not agree, please discontinue use of the website and services.

If you are a parent or legal guardian arranging classes for a child, you are responsible for reviewing these terms and supervising the child's use of our services as appropriate.

2. About Our Academy

Elite Quran Learning provides online Islamic educational services. Depending on availability, courses may include:

• Noorani Qaida and foundational Arabic reading.
• Quran reading and pronunciation.
• Quran recitation with Tajweed.
• Quran memorization (Hifz).
• Quran translation and Tafseer.
• Islamic Studies, daily Duas, Salah, and related subjects.

Course availability, tutor allocation, lesson schedules, and learning materials may vary.

3. Eligibility and Parent Responsibilities

Students and families must provide accurate information when requesting or arranging classes. Parents or guardians should arrange lessons on behalf of younger children where appropriate.

Parents or guardians are responsible for providing suitable supervision, a safe learning environment, and assistance with technology when needed.

4. Free Trial Classes

We may offer trial classes to help students understand our teaching approach and course options. A trial is subject to availability and any conditions communicated when it is booked.

Requesting a trial does not guarantee a particular tutor, schedule, or ongoing place in a course. Any fees or conditions applicable to a trial will be explained before confirmation.

5. Class Schedules and Attendance

Class times are arranged according to tutor availability and the student's agreed schedule. Students should attend on time and be prepared for each lesson.

• Students should notify the academy as early as reasonably possible if they cannot attend.
• Requests to reschedule are subject to availability and the cancellation or rescheduling terms agreed with the academy.
• If a tutor is unavailable, we will communicate any appropriate rescheduling arrangements.
• Internet interruptions, power failures, and other technical issues may affect lessons. We will make reasonable efforts to address disruptions.

Any specific attendance, missed-class, makeup-class, or notice rules communicated at enrolment form part of the agreed service arrangements, provided they comply with applicable law.

6. Fees and Payments

Course fees, lesson packages, payment methods, and billing arrangements will be communicated before enrolment or payment.

• Fees depend on the selected course, number of classes, and agreed package.
• Payments should be made using an agreed payment method and according to the communicated payment schedule.
• Students or parents should retain payment confirmations or receipts.
• Any additional charges, if applicable, should be disclosed before the relevant transaction.

Website fee calculators or example prices are estimates unless expressly confirmed by the academy. The final agreed price and package conditions should be confirmed before payment.

7. Cancellations, Refunds, and Rescheduling

Cancellation, refund, and rescheduling requests should be sent to the academy using the published contact details.

Any applicable refund eligibility, notice periods, missed-class rules, and rescheduling arrangements will be communicated before purchase or enrolment. Refund requests will be assessed under those disclosed terms and applicable consumer-protection laws.

Nothing in these terms is intended to remove consumer rights that cannot legally be excluded. Please contact us if you need clarification about a payment or cancellation.

8. Student Conduct

Students and parents are expected to communicate respectfully with tutors and academy representatives. Users must not:

• Harass, threaten, or abuse tutors, students, or staff.
• Use lessons or the website for unlawful purposes.
• Disrupt online classes intentionally.
• Share another person's private information without proper authorization.
• Attempt to gain unauthorized access to website systems or accounts.

Where serious or repeated misconduct occurs, the academy may take proportionate action, which may include suspending or ending access to services after appropriate consideration and subject to applicable law.

9. Website Content and Intellectual Property

Unless otherwise stated, the website's original text, branding, graphics, design, and educational materials are owned by or used with permission by their respective rights holders.

You may use learning resources made available for personal, non-commercial educational purposes in accordance with any licence or instructions provided with those resources.

You must not reproduce, redistribute, sell, or commercially exploit protected content without permission from the relevant rights holder, except where permitted by law.

10. Privacy and Personal Information

We may collect and use information needed to respond to enquiries, arrange lessons, process payments, and operate the website, as described in our Privacy Policy.

Please read our Privacy Policy to understand our information practices.

11. Third-Party Services and Links

Our website may link to or use third-party services, including video platforms, communication tools, and payment providers. These services are operated by independent organizations and may have separate terms and privacy policies.

We are not responsible for third-party services beyond the responsibilities imposed on us by applicable law.

12. Educational Information and Results

We aim to provide helpful Quran and Islamic educational instruction. Learning progress differs from student to student and depends on factors such as attendance, practice, learning needs, and individual circumstances.

We do not guarantee a particular learning outcome, memorization timeline, examination result, or level of progress.

13. Service Availability

We aim to keep our website and services available, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, internet outages, or circumstances beyond our reasonable control may temporarily affect availability.

We will make reasonable efforts to address disruptions and communicate significant changes where appropriate.

14. Limitation of Liability

To the extent permitted by applicable law, the academy is not responsible for indirect or unforeseeable losses arising from use of the website or service interruptions.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including any consumer rights or other protections that cannot legally be excluded.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, website, or legal obligations. Updated terms will be published on this page with a revised Last Updated date.

16. Governing Law

These terms are subject to applicable laws and mandatory consumer protections relevant to the services and the parties concerned. Any dispute will be handled by the competent authority or court as required by applicable law.